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Technical Questions

What DNS should my domain name point to?
Please see your activation email, they are listed towards the bottom of the activation email titled "DNS Instructions"

How can I get more disk space/bandwidth/features?
Upgrade to Standard or Premium Web Hosting. Both provide increased storage space, bandwidth and features over a free membership. Standard and Premium Members are also eligible to purchase extra disk space, bandwidth and features as needed.

I have been notified that my account has been set up but my site is still not active
If you have received a notification email and its been over 48 hours, it means that you either did not point your domain name to the right DNS servers or your ISP's DNS server has not yet been updated. It generally takes 24 hours for domain names to become active. This is just how the internet works; there is no way we can speed up the process.

What version of PERL are you running?
Our servers run Perl 5.6.1

What version of PHP are you running?
Our servers use PHP 4.2.3 click here to see php.info

What servers do you run?
We run off of Intel Pentium 4 3.06 GHz Red Hat Linux 7.2 servers with 1024 MB of Ram

Bandwidth Connection lines:
Multiple Multihomed OC3 and OC12 connections 100 Mbps

How do I enable SSI in my HTML pages?
To take advantage of Server Side Includes (SSI) in your web page, make sure the web page has the extension .SHTML and not .HTML

Do you support international domains?
Yes, but in most cases you need to handle the domain registration process by yourself. We cannot provide support for domain registration for all the available country code.

Do you support ASP, Microsoft SQL Server and/or Microsoft Access database?
Yes, on our Windows bases hosting accounts.

Do you offer Windows based hosting accounts?
Yes.

Which brand of control panel do you use? Can I see a demo?
We use www.cpanel.net.

How Do I access my website control panel?
CPanel may be accessed at http://www.yoursite.com/cpanel

What kind of hardware and software do you use?
We have to maintain a dynamic and competitive hardware base and strive to stay on the cutting edge of current technologies. We currently use systems featuring Hyper-Threading Technologies. On the software side, we use the industry standard RedHat Linux.

How do I transfer hosting companies?
Click here for detailed directions.

Do you have Zend Optimizer?
Yes, we do. We have Zend Optimizer v.1.3.3. If you have any problems with any Zend Product, please contact Zend or your software programmer.

Do you have cURL?
Yes, we do. We have cURL v. 7.9.8 with SSL capabilities.

What forum scripts do you allow?
Almost all of them! If every in doubt please email us. May I recommend a few boards? Free boards such as PHPBB (free), or VBulletin ($$ required) just to name a couple. There are so many sites acceptable, but only a few that are banned.

Unable to find an answer to your question?
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